TELECOMMUNICATIONS

Telecom solutions

Personalize and enhance customer engagements, gain actionable insights and maintain security and compliance with Insurance solutions from OpenText

Turn data into solid decisions to keep competitive and customer-centric with profitable, data-driven insights.

Whether from increasing regulation, new market entrants, high consumer expectations or quicker profitability pressures, insurance companies must successfully integrate technological innovation from inside and outside the industry. A recent report found that disruptive technological change also creates new opportunities. Successful insurance companies, regardless of specialty, will embrace Artificial Intelligence (AI) technologies to streamline claims processing, automate manual tasks, sell more efficiently and remain vigilant against fraud.

Hundreds of customers around the world, in every industry, have saved tremendous time and effort, gained new insight, made better decisions and realized higher profits thanks to Magellan for Insurance. Consider what it could do for your organization.

OpenText Telecom solutions benefits

• Enhance customer, employee, broker and partner engagements - Improve experiences by personalizing communications and providing easily integrated, omnichannel access to information.
• Leverage data for meaningful insights - Apply the power of AI and machine learning to improve customer experiences, claim processing and compliance.
• Increase productivity and operational efficiency - Provide customer-centric experiences across the insurance lifecycle while optimizing operations, control and compliance.